Developer User Group (DevUG) may change or amend these Terms & Conditions of sale at any time.
Ticket Purchasing
Tickets are sold on behalf of DevUG by Quicket or Fizz Marketing. Do not purchase tickets from any source other than these two authorised agencies. Tickets purchased from any other source may be unauthorised copies and may be refused admittance to the conference. All fees become payable at the time the booking for the conference is made. If this fee remains unpaid at the time of the conference, you may be denied entry to the conference or workshop, with no reduction in your liability to pay the fee. For manual ticket bookings through Fizz Marketing, tickets will only be reserved for 3 weeks from the date of invoice sent. Should payment not be received by the deadline the tickets will be released. The cut off for manual ticket bookings through Fizz Marketing is two weeks before the event date. Look after your ticket(s) as you would cash. It must be presented to gain admittance to the conference. The code on the ticket uniquely identifies this ticket and the purchaser and can be redeemed only once. Multiple copies of this ticket will not allow multiple entries. If multiple copies of this code are presented at the conference, Dev UG and its authorised agencies may refuse entry to all ticket holders presenting tickets with this code.
Manual Purchases
Quicket offers the ability to purchase tickets and pay with credit card, Instant EFT, SnapScan, or Zapper. If you need a PO or to pay by "normal" EFT, please email us with company details, relevant info for the PO and how many tickets and we will help you!
Transfers, Cancellations and Refunds
In the event of the conference being cancelled, the purchase will be refunded via the same payment method with which the original purchase was made within 3 weeks of the request. In the event of a postponement, purchased tickets for the original date will be valid for the new date unless otherwise notified. Purchasers have the option to seek a refund for the value of the purchased ticket(s) for a postponed event by contacting us after the announcement of the new conference date. In the event of the refund being authorised for a postponed event, the refund will be processed via the same payment method with which the original purchase was made within 3 weeks. If you have booked for the conference and are unable to attend, you may transfer your ticket to another person by logging into Quicket and updating the ticket details not less than 72 before the conference. To cancel a booking for a conference, please email us.
- A full refund can only be provided if notice is received at least 45 days before the event.
- A 50% refund is offered if notice is received at least 15 days before the event.
- A 25% refund is offered if notice is received at least 5 days before the event, after which no refund will be issued.
All refunds are less applicable bank changes and Quicket booking fees.
General
Your personal information is held by DevUG and the authorised agencies. It will not be sold or passed on to any other party unless you opt-in to receive communication by a third party. DevUG reserves the right to withdraw, replace or substitute speaker, or amend the programme without prior notice. By attending the conference, you are agreeing to comply with our Code of Conduct. Failure to do so may result in removal from the conference. Photographs and footage will be taken at the conference. By entering the conference, you consent to the event photography and footage which will be used by DevUG and authorised agencies for the marketing and publicity on our website, social media channels, in third party publications for PR purposes, demonstrations on the expo floor or in presentations, and for in publication of sessions on YouTube and social media. If you would like to have your photo deleted, please email [email protected]
Indemnity
You enter and use the Premises, parking areas, surrounds, stairs on the Premises & participate in any activities at the Premises entirely at your own risk. The right of admission is reserved. You warrant that you have been advised of & am aware of & accept you will be exposed to a variety of risks & dangers at the Premises & to risks and dangers at the Premises which have been explained to me in detail & that you comprehend the risk & the implications thereof. You agree to always obey any warning notices and instructions of DevUG, Fizz Marketing and staff of the venue. Visitors hold harmless and indemnify the owners, management, staff, directors of DevUG and other guests (‘the Indemnified Parties’) against any consequences of visiting, participating in any activities or incidents at or arranged by DevUG and waive any claims you may have. It includes any loss of/damage to personal effects/property, any indirect, consequential or special loss/damage, financial loss, illness, injury, harm or death howsoever caused & legal costs (attorney & own client scale) that the Indemnified Parties may incur.
Personal Information
You provide unambiguous consent from DevUG and Fizz Marketing to obtaining, storing, processing or sharing their personal information as it relates explicitly and only to providing DevConf, such as ensuring tickets are redeemed by the correct person, health and safety and marketing. DevUG commits to keep personal information only for as long as it’s legitimately required, take reasonable measures to protect the security of individuals’ personal information, provide access to and update or correct individuals’ personal information if requested to do via email at [email protected]. DevUG will not provide your details to any 3rd party unless permission from you, or someone on your behalf, authorises it.
Mailing Lists
By purchasing a ticket for DevConf, you grant DevUG and Fizz Marketing the right to store your email address and related data for 5 years to contact you concerning the event and activities around the event and future events. Should you wish to remove yourself from the mailing list, please use the unsubscribe option in the emails. Should you indicate on your ticket purchase, your email address may be provided to selected sponsors.
